Residence Operations Supervisor

Independent Living Association NYC; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Independent Living Association NYC seeks a supervisor to oversee day-to-day operations of group residences in New York, ensuring safety and sanitation and coordinating support services.

You will supervise direct care staff, coordinate payroll and staffing, and participate in performance evaluations and disciplinary processes to maintain high-quality service delivery for individuals with developmental disabilities.

Qualifications

• Minimum 2 years of supervisory experience with the DD population.
• Must be computer literate and able to use standard office software.
• Excellent verbal and written communication skills are required.

Responsibilities

• Supervise Direct Care Counselors, Cook and Maintenance staff and ensure staff training.
• Manage residence in the absence of the Residence Supervisor and report to Area Coordinator.
• Handle employee relations and conflict resolution; participate in disciplinary processes.
• Ensure safety and sanitation in residences and maintain vendor/support service relationships.
• Coordinate staffing, payroll, vacations and emergency coverage; oversee attendance and performance evaluations.
• Support development of individual service plans and community inclusion activities.
• Ensure proper data collection, reporting, and compliance with IDT recommendations.

Skills

Supervisory experience

Staff training

Conflict resolution

Communication skills

Driver's license

Computer literacy

Multi-tasking

Education

HS Diploma/GED

Associate’s degree preferred

Job description

Independent Living Association NYC seeks a supervisor to oversee day-to-day operations of group residences in New York, ensuring safety and sanitation and coordinating support services.

You will supervise direct care staff, coordinate payroll and staffing, and participate in performance evaluations and disciplinary processes to maintain high-quality service delivery for individuals with developmental disabilities.