Residence Life Office Assistant

Stonehill College; Easton (MA); On-site; USD 17,000 - 22,000; Part time

Job summary

Stonehill College is seeking a part-time Office Assistant to provide professional and friendly administrative support within the Residence Life Office on campus. This role helps students develop communication, customer service, and organizational skills while working in a busy campus environment.

Responsibilities include answering calls, greeting visitors, assisting students with lost keys, and maintaining a welcoming office.

Qualifications

• Previous customer service, office, or administrative experience.
• Strong communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.

Responsibilities

• Answer and direct incoming phone calls professionally and courteously.
• Greet visitors to the Residence Life office and direct them to staff.
• Assist students with lost key/lockouts.
• Maintain an organized, welcoming, and professional office environment.
• Perform other duties and responsibilities as needed.
• Demonstrate a professional and welcoming demeanor.
• Maintain confidentiality and exercise good judgment with student or departmental information.

Skills

Customer service

Strong communication

Organizational skills

Teamwork

Time management

Job description

The Residence Life Office is looking for an Office Assistant to provide professional and friendly administrative support to the office. This position provides an excellent opportunity for students to develop communication, customer service, organization, and office management skills while gaining experience working in a busy campus environment.

• Answer and direct incoming phone calls professionally and courteously.
• Greet visitors to the Residence Life office and direct them to the appropriate staff member.
• Assist students with lost key/lockouts.
• Maintain an organized, welcoming, and professional office environment.
• Perform other duties and responsibilities as needed.
• Professional and welcoming demeanor.
• Ability to maintain confidentiality and exercise good judgment when handling student or departmental information.
• Previous customer service, office, or administrative experience.
• Strong communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Ability to multitask and manage time effectively.
• Comfortable interacting with students, staff, faculty, and visitors.

Student employees are expected to maintain a professional and positive attitude, arrive on time for scheduled shifts, communicate appropriately with supervisors and other team members, and represent the Residence Life department in a courteous and professional manner.

Work schedule: Approx. 5-6 hours per week, Flexible