Residence Life Administrative Specialist

York College of Pennsylvania; Hallam (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

York College of Pennsylvania seeks a qualified Office Administrator for the Residence Life office. The role provides essential support for student housing processes, departmental communications, and customer service, ensuring a responsive, student-centered experience for families and campus partners.

You will handle inquiries, manage housing records and keys, assist with housing operations, and coordinate with campus departments to meet daily needs.

Qualifications

• High school diploma or equivalent.
• 1–3 years of general administrative experience.
• 1–3 years of customer service experience.
• 1–3 years of computer experience.
• Proficiency with MS Office and Google applications.

Responsibilities

• Serve as initial contact for student and family inquiries, providing information and referrals.
• Manage departmental email and voicemail; greet office visitors and schedule appointments.
• Assist with housing operations; maintain housing records and assignment changes.
• Audit keys and use housing management software to ensure accuracy and timeliness.
• Support housing selection, opening/closing procedures, and related deadlines.
• Coordinate with campus departments and external partners to address housing needs.
• Prepare letters, reports, flyers, and memos for department communications.
• Provide general office support, including supplies and purchases.
• Supervise and train student employees and work‑study students.

Skills

MS Office

Customer service

Effective communication

Organizational skills

Privacy & confidentiality

Education

High school diploma or equivalent

1–3 years administrative experience

1–3 years customer service experience

1–3 years computer experience

Tools

MS Office

Google Workspace

Housing management software

Email/phone systems

Job description

York College of Pennsylvania seeks a qualified Office Administrator for the Residence Life office. The role provides essential support for student housing processes, departmental communications, and customer service, ensuring a responsive, student-centered experience for families and campus partners.

You will handle inquiries, manage housing records and keys, assist with housing operations, and coordinate with campus departments to meet daily needs.