Residence Life Office Manager: Impactful Admin Leader

Penn State; Pennsylvania; Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

75% tuition discount

Job summary

Penn State Residence Life Office is seeking an Office Manager to join the team. The role supports a living-learning community by coordinating calendars, serving as the front desk, and handling budget-related tasks.

Requirements include an Associate Degree and 4+ years of relevant experience, with strong organizational, communication, and confidentiality skills. The position offers a comprehensive benefits package, including a 75% tuition discount for employees and eligible family members.

Qualifications

• Microsoft Office software experience preferred.
• Experience with computer software required.
• Excellent organizational skills with the ability to manage multiple priorities.
• Strong interpersonal skills and the ability to interact effectively with students, staff, faculty, and other departments.
• Demonstrated customer service and communication skills.
• Ability to maintain confidentiality and manage sensitive information.

Responsibilities

• Create and disseminate calendars and/or rosters as needed.
• Serve as primary receptionist, which includes answering telephones, greeting visitors, taking messages, opening, sorting, and distributing mail, scheduling appointments, and connecting students to appropriate staff and resources.
• Make appropriate referrals to other offices.
• Process room reservation requests.
• Assist in maintaining area leadership staff calendars.
• Assist in maintaining student files and records.
• Supervise, train, and evaluate office administrative support assistant.
• Select, supervise, train, evaluate, and determine work schedule for student workers in the office.
• Oversee the administrative components of the area’s budget, including but not limited to purchasing reconciliation, form distribution, and paperwork organization.
• Apply cultural competence to foster effective relationships with diverse students and staff.
• Contribute toward a culture of continuous improvement by engaging in assessment and evaluation efforts.
• Provide reports and balance sheets to the supervisor.
• Maintain office equipment and supplies, including supply tracking and ordering.
• Assist with Summer School and summer projects.
• Other duties as assigned.

Skills

Microsoft Office

Computer software

Organizational skills

Interpersonal skills

Customer service

Confidentiality

Education

Associate Degree

Job description

Penn State Residence Life Office is seeking an Office Manager to join the team. The role supports a living-learning community by coordinating calendars, serving as the front desk, and handling budget-related tasks.

Requirements include an Associate Degree and 4+ years of relevant experience, with strong organizational, communication, and confidentiality skills. The position offers a comprehensive benefits package, including a 75% tuition discount for employees and eligible family members.