Extended Stay America Premier Kyle - Front Desk Agent

Aimbridge Hospitality; Kyle (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision Coverage

Disability Income

Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent for Extended Stay America Premier Suites Austin / Kyle. You will welcome guests, handle check-ins/check-outs, and address requests with a smile, ensuring a smooth and personable experience.

This role emphasizes guest satisfaction, accurate billing, and seamless coordination with housekeeping and maintenance teams to uphold the property’s high standards.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: you bring warm vibes and top-tier service for memorable stays.
• Communication Champ: you convey messages clearly and coordinate with the team to keep operations smooth.
• Quick-Thinking Problem Solver: you think fast and turn challenges into positive guest outcomes.
• Multitasking Marvel: manage reservations, check-ins/check-outs, and financial details efficiently.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Extended Stay America Premier Suites Austin / Kyle offers a practical, long‑term workplace designed for guests staying a week, a month, or longer. Team members support suites with fully equipped kitchens, complimentary Wi‑Fi, healthy grab‑and‑go breakfast, and ample space to work, dine, and relax. The property also features on‑site laundry and pet‑friendly rooms, creating a comfortable environment for travelers relocating or working in the area. It’s a dependable, guest‑focused setting ideal for staff who enjoy providing consistent, home‑like hospitality.