Reserve Store Operations Lead

Starbucks Corp.; City of Niagara Falls (NY); Presencial; USD 52.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision insurance

401(k) employer match

Tuition assistance program

Stock programs (Bean Stock)

Paid parental leave

Paid vacation

Descripción de la vacante

Starbucks Reserve is seeking an Operations Lead to support store operations across shifts, delivering the Starbucks Reserve experience and ensuring high-quality products and service. You will work with the operations team to model Starbucks values and maintain a calm, customer-focused environment.

The role emphasizes integrity, teamwork, and effective communication, with opportunities to train partners and contribute to a dynamic flagship experience for guests across Reserve locations.

Formación

• Customer service experience in retail or restaurant environment.
• Strong oral and written communication skills.
• Ability to lead and train fellow partners.
• Ability to multitask and prioritize in a fast-paced setting.

Responsabilidades

• Assist operations managers and specialists in executing store operations.
• Contribute to a positive customer experience and uphold Starbucks Reserve standards.
• Maintain attendance, health, safety, and security policies.
• Support with partner training and coaching as needed.

Conocimientos

Customer service

Communication

Team leadership

Multitasking

Descripción del empleo

Starbucks Reserve is seeking an Operations Lead to support store operations across shifts, delivering the Starbucks Reserve experience and ensuring high-quality products and service. You will work with the operations team to model Starbucks values and maintain a calm, customer-focused environment.

The role emphasizes integrity, teamwork, and effective communication, with opportunities to train partners and contribute to a dynamic flagship experience for guests across Reserve locations.