Reservations Supervisor - Hilton Omaha

Hilton; Omaha (NE); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a leading global hospitality company that values exceptional guest experiences and teamwork. As part of a dedicated team, you will oversee the Reservations department, ensuring smooth operations and high-quality service. With a rich history of innovation and success, this role offers you the chance to contribute to a culture of integrity and leadership. Embrace the opportunity to make a difference in the hospitality industry, where your contributions are recognized and valued. This is more than just a job; it's a chance to be part of a remarkable journey in hospitality.

Qualifications

• Demonstrated ability to deliver exceptional guest experiences.
• Strong leadership and teamwork skills.

Responsibilities

• Oversee Reservations department in absence of Manager.
• Train and supervise staff while ensuring quality service.

Skills

Customer Focus

Teamwork

Leadership

Dependability

Adaptability

Job description

Oversees Reservations department in absence of Manager. Processes and monitors group block reservations and follows up with Sales department as appropriate. Trains, supervises, schedules and assists in evaluating staff.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!