Reservations Supervisor - Hilton Omaha

Hilton Worldwide, Inc.; Omaha (NE); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in hospitality seeks a Reservations Supervisor to lead the Reservations department. This role involves overseeing operations in the absence of the Manager, processing group reservations, and training staff to deliver exceptional guest experiences. Join a team that values integrity, teamwork, and customer focus, and contribute to creating remarkable hospitality experiences daily. If you're passionate about delivering quality service and have strong leadership skills, this opportunity is perfect for you.

Qualifications

• Experience in hospitality or customer service roles.
• Ability to lead and train staff effectively.

Responsibilities

• Oversee the Reservations department in the absence of the Manager.
• Process and monitor group block reservations.

Skills

Customer Service

Leadership

Team Collaboration

Adaptability

Education

High School Diploma

Bachelor's Degree in Hospitality Management

Job description

Job Description - Reservations Supervisor - Hilton Omaha (HOT0BL8D)

Position: Reservations Supervisor

Location: Hilton Omaha, 1001 Cass Street, Omaha, NE 68102

Overview

Oversees the Reservations department in the absence of the Manager. Responsible for processing and monitoring group block reservations and collaborating with the Sales department as appropriate. Trains, supervises, schedules, and evaluates staff.

What Are We Looking For?

Since 1919, Hilton has been a leader in the hospitality industry, known for innovation, quality, and success. We seek team members who demonstrate our core Values:

• Hospitality: Passionate about delivering exceptional guest experiences.
• Integrity: Doing the right thing at all times.
• Leadership: Leading in our industry and communities.
• Teamwork: Collaborating effectively with others.
• Ownership: Taking responsibility for actions and decisions.
• Now: Operating with urgency and discipline.

Additionally, we value the following attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Why Work for Hilton?

Hilton is a global leader in hospitality, offering a range of accommodations from luxury resorts to mid-priced hotels. For nearly a century, Hilton has provided exceptional service, amenities, and value to travelers worldwide. Our vision is "to fill the earth with the light and warmth of hospitality," and our team members are central to achieving this goal. Join us to create remarkable hospitality experiences every day!