Reservations Supervisor - Hilton Omaha

Hilton Global in; Omaha (NE); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a Reservations Supervisor to lead the team in Omaha. This role involves overseeing the Reservations department, ensuring exceptional guest experiences, and training staff to uphold the company's values of integrity and teamwork. Join a company that has been a leader in the hospitality sector for over a century, dedicated to delivering quality service and memorable experiences. If you have a passion for customer service and the ability to lead a team, this opportunity is perfect for you.

Qualifications

• Experience in hospitality or reservations management.
• Strong leadership and team management skills.

Responsibilities

• Oversee Reservations department in absence of Manager.
• Train, supervise, and evaluate staff in the department.

Skills

Customer Focus

Teamwork

Leadership

Adaptability

Job description

Reservations Supervisor - Hilton Omaha (Finance)

Oversees Reservations department in absence of Manager. Processes and monitors group block reservations and follows up with Sales department as appropriate. Trains, supervises, schedules and assists in evaluating staff.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision, "to fill the earth with the light and warmth of hospitality," unites us as a team to create remarkable hospitality experiences around the world every day. Our Team Members are at the heart of it all!