Reservations & Space Optimization Coordinator

Rapport Guest Services; Atlanta (GA); On-site; USD 63,000 - 72,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD&D

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Rapport Guest Services is hiring a Reservations Coordinator to oversee conference center space planning and event coordination. The role goes beyond booking to ensure space is allocated efficiently, meets client needs, and supports operational flow from scheduling through execution.

The ideal candidate has 2+ years in hospitality or event operations, experience with reservation systems, and strong organizational and communication skills.

Qualifications

• 2+ years in hospitality, event operations, or client-facing roles.
• Experience with reservation/event management systems.
• Strong organizational and communication skills.
• Ability to operate independently and exercise sound judgment.

Responsibilities

• Manage and assign meeting space with a focus on optimal utilization, not just availability
• Evaluate requests based on meeting purpose, frequency, priority, and operational impact
• Proactively reassign space to improve flow, reduce conflicts, and support high-priority meetings
• Consolidate space usage during low-volume periods to increase efficiency across operations
• Continuously review upcoming bookings to identify risks, gaps, and optimization opportunities
• Ensure all reservation details are accurate, complete, and aligned with event requirements
• Anticipate downstream impacts on AV, catering, and operational teams
• Serve as a key point of contact for reservation-related communication

Skills

Hospitality experience

Event management systems

Organizational skills

Communication skills

Independent work

Tools

Reservation management systems

Job description

Rapport Guest Services is hiring a Reservations Coordinator to oversee conference center space planning and event coordination. The role goes beyond booking to ensure space is allocated efficiently, meets client needs, and supports operational flow from scheduling through execution.

The ideal candidate has 2+ years in hospitality or event operations, experience with reservation systems, and strong organizational and communication skills.