Event Planning Specialist Elevate Conferences & Hospitality

Rapport Guest Services; New York (NY); On-site; USD 68,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Rapport Guest Services in New York is seeking an Event Coordinator to manage client communications, reservations, and conference center planning. You will coordinate across departments and ensure spaces and AV meet client specifications.

A four-year degree is preferred; strong MS Office skills and two years of hospitality planning experience are valued. Exceptional customer service is essential for success in this role.

Qualifications

• Four year college degree preferred.
• Proficient in Microsoft Office.
• Two years of planning experience in hospitality industry.
• Proactive mindset to anticipate and support changes in our business.
• Keep abreast of industry trends and share information with staff.
• Exceptional customer service abilities.

Responsibilities

• Answers telephones and makes reservations for clients.
• Tracks information in the database.
• Responsible for planning in the conference center.
• Ensures appropriate communication to operating departments including Conference Services, Catering, and Audio Visual.
• Checks all conference rooms before client arrives.
• Ensures rooms are set according to customer standards.
• Ensure Audio Visual equipment is set according to customer standards.
• Finalizes all planning details with clients and distributes to all operating departments.
• Provides business center services when requested.

Skills

Microsoft Office

Customer service

Hospitality planning

Education

Four year college degree preferred

Job description

Rapport Guest Services in New York is seeking an Event Coordinator to manage client communications, reservations, and conference center planning. You will coordinate across departments and ensure spaces and AV meet client specifications.

A four-year degree is preferred; strong MS Office skills and two years of hospitality planning experience are valued. Exceptional customer service is essential for success in this role.