Reservations Sales Supervisor – Luxury Resort Team Lead

Miraval Resorts & Spas; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Experience Days

Tuition Reimbursement

Discounted Hotel Stays

Medical Insurance

401K with Company Match

Paid Time Off

Job summary

A luxury resort in Texas is seeking a Reservations Supervisor to lead and develop a high-performing team. The role involves managing guest interactions, ensuring exceptional service standards, and maintaining departmental productivity. Ideal candidates will have sales and customer service experience, proficient communication skills, and be adaptable to various work schedules. This position offers excellent benefits, including well-being reimbursement and discounted hotel stays.

Qualifications

• Minimum of 2 years of high-end sales and customer service experience.
• Exceptional verbal and written communication skills.
• Must be flexible with work hours including weekends and holidays.

Responsibilities

• Create a positive working environment for the team.
• Assist in the training and development of reservations agents.
• Ensure accurate guest information in booking systems.

Skills

Communication Skills

Sales Experience

Customer Service

Time Management

Education

High School Diploma or Equivalent

Tools

GDS

Reservations Software

Job description

A luxury resort in Texas is seeking a Reservations Supervisor to lead and develop a high-performing team. The role involves managing guest interactions, ensuring exceptional service standards, and maintaining departmental productivity. Ideal candidates will have sales and customer service experience, proficient communication skills, and be adaptable to various work schedules. This position offers excellent benefits, including well-being reimbursement and discounted hotel stays.