Reservations Manager Assistant — Flexible Hours & Growth

fourseasons; Boston (MA); On-site; USD 71,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Career growth

Free room nights

Employee meals

401k

Life Insurance

Paid time off

Job summary

Four Seasons Hotel Boston is seeking a detail‑driven Reservations Assistant to support the Reservations Manager by executing department policies, overseeing daily operations, and handling calls with courtesy to maximize guest satisfaction.

The ideal candidate adapts to a flexible schedule that may include mornings, evenings, overnights, weekends and holidays, with opportunities for growth within Four Seasons Hotels.

Join a luxury team that values warmth, professionalism and impeccable service.

Responsibilities

• Assist the Reservations Manager with the execution of the Reservation Department’s policies and procedures and managing the daily operation.
• Oversee and participate in the activities of the Reservations Team, answer and direct phone calls in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
• The ideal candidate can work a flexible schedule that may include mornings, evenings, overnights, weekends, and holidays.

Job description

Four Seasons Hotel Boston is seeking a detail‑driven Reservations Assistant to support the Reservations Manager by executing department policies, overseeing daily operations, and handling calls with courtesy to maximize guest satisfaction.

The ideal candidate adapts to a flexible schedule that may include mornings, evenings, overnights, weekends and holidays, with opportunities for growth within Four Seasons Hotels.

Join a luxury team that values warmth, professionalism and impeccable service.