Reservations Coordinator – Remote Work Eligible

Grand Hyatt; Vail (CO); Remote; USD 27,000 - 39,000; Full time

Benefits offered by this job

Free meals in colleague cafeteria

Free parking on-site

1 hour of sick pay per 30 hours worked

Discounted & Complimentary hotel room

Medical, Dental, Vision Insurance - (F

Flexible Spending Account

Retirement Savings Plan

Basic Life Insurance

PTO up to 17 days/year

Opportunities to work around the world

End of Season Ski Pass Bonus

Job summary

Grand Hyatt Vail is seeking a Reservations Coordinator to manage guest room reservation requests for the hotel and condo residences, and to provide guests with hotel facility information and local area details.

This role requires multi-tasking and proactive initiative to ensure reservations are accurate before guest arrival, with support for group reservations during peak season; remote work is possible for Colorado residents.

Qualifications

• Expert knowledge of Word, Excel and PowerPoint.
• Hyatt systems knowledge preferred (Envision, Reseve, and Prio).
• Excellent multi-tasking and organizational skills.
• Understanding of rooms merchandising and yield management processes.

Responsibilities

• The Reservations Coordinator's responsibility is to handle guest room reservation requests for the hotel and condo residences, provide guests with hotel facility information and answer questions relating to the hotel and local area.
• This person will be responsible for ensuring reservation accuracy prior to guest arrival.
• This position will be assisting group reservations during the peak season.

Skills

Word Excel PowerPoint

Micros Opera

Envision

Reseve

Prio

Multi-tasking

Organizational skills

Time-management

Customer service

Interface skills

Yield management

Job description

Grand Hyatt Vail is seeking a Reservations Coordinator to manage guest room reservation requests for the hotel and condo residences, and to provide guests with hotel facility information and local area details.

This role requires multi-tasking and proactive initiative to ensure reservations are accurate before guest arrival, with support for group reservations during peak season; remote work is possible for Colorado residents.