Reservations Coordinator

Grand Hyatt; Vail (CO); Remote; USD 27,000 - 39,000; Full time

Benefits offered by this job

Free meals in colleague cafeteria

Free parking on-site

1 hour of sick pay per 30 hours worked

Discounted & Complimentary hotel room

Medical, Dental, Vision Insurance - (F

Flexible Spending Account

Retirement Savings Plan

Basic Life Insurance

PTO up to 17 days/year

Opportunities to work around the world

End of Season Ski Pass Bonus

Job summary

Grand Hyatt Vail is seeking a Reservations Coordinator to manage guest room reservation requests for the hotel and condo residences, and to provide guests with hotel facility information and local area details.

This role requires multi-tasking and proactive initiative to ensure reservations are accurate before guest arrival, with support for group reservations during peak season; remote work is possible for Colorado residents.

Qualifications

• Expert knowledge of Word, Excel and PowerPoint.
• Hyatt systems knowledge preferred (Envision, Reseve, and Prio).
• Excellent multi-tasking and organizational skills.
• Understanding of rooms merchandising and yield management processes.

Responsibilities

• The Reservations Coordinator's responsibility is to handle guest room reservation requests for the hotel and condo residences, provide guests with hotel facility information and answer questions relating to the hotel and local area.
• This person will be responsible for ensuring reservation accuracy prior to guest arrival.
• This position will be assisting group reservations during the peak season.

Skills

Word Excel PowerPoint

Micros Opera

Envision

Reseve

Prio

Multi-tasking

Organizational skills

Time-management

Customer service

Interface skills

Yield management

Job description

Summary

Nestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vail’s premier open-air chairlift directly next to our spacious ski valet and rental shop, Grand Hyatt Vail offers the most convenient access to Vail Mountain, adventure, and respite. From skiing and snowboarding, seasonally inspired resort activities, and luxurious amenities, Grand Hyatt Vail has something for everyone. Enjoy an array of Colorado inspired dining options, comfortable guest rooms and warm hospitality at Vail’s premier ski-in/ski-out resort. Grand Hyatt Vail is seeking colleagues with unmatched service.

We care for people so they can be their best.

Organization- Grand Hyatt Vail

Summary

Nestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vail’s premier open-air chairlift directly next to our spacious ski valet and rental shop, Grand Hyatt Vail offers the most convenient access to Vail Mountain, adventure, and respite. From skiing and snowboarding, seasonally inspired resort activities, and luxurious amenities, Grand Hyatt Vail has something for everyone. Enjoy an array of Colorado inspired dining options, comfortable guest rooms and warm hospitality at Vail’s premier ski-in/ski-out resort. Grand Hyatt Vail is seeking colleagues with unmatched service.

We care for people so they can be their best.

The Reservations Coordinator's responsibility is to handle guest room reservation requests for the hotel and condo residences, provide guests with hotel facility information and answer questions relating to the hotel and local area. This person will be responsible for ensuring reservation accuracy prior to guest arrival. This position requires multi-tasking and proactive initiative to ensure Group and Leisure guests are fully completed in a reservation process. This position will be assisting group reservations during the peak season. Remote work a possibility for Colorado residents.

The start rate of pay for this position is $24.00/hour plus incentives. Actual pay will be based on experience.

Why Work at Hyatt?

• Enjoy free meals in our colleague cafeteria for every shift worked
• Free parking on-site
• 1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
• Discounted & Complimentary hotel room nights
• Medical, Dental, Vision Insurance - (Full-Time colleagues)
• Flexible Spending Account (Full-Time colleagues)
• Retirement Savings Plan
• Basic Life Insurance
• PTO earned based on hours worked, up to 17 days in your first year (Full-Time & Part-Time)
• Opportunities to work around the world with Hyatt Hotels and Resorts
• End of Season Ski Pass Bonus

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

This application window is anticipated to be open at a maximum of 30 days from November 11th to December 10th or until a candidate is selected. Applications will be reviewed in the order in which they are received. Please visit hyatt.com/careers to apply.

Qualifications

• Expert knowledge of Word, Excel and Powerpoint
• Micros Opera knowledge preferred
• Hyatt systems knowledge preferred (Envision, Reseve, and Prio)
• Excellent multi-tasking and organizational skills
• Excellent time-management skills
• Excellent customer service and interface skills
• Understanding of rooms merchandising and yield management processes