Group Reservations Coordinator- Remote Option Available

Hyatt; Vail (CO); Remote; USD 25,000 - 36,000; Full time

Benefits offered by this job

Free meals

Free parking on-site

1 hour sick pay per 30 hours

Discounted & Complimentary hotel room

PTO 17 days

Retirement Savings Plan

Basic Life Insurance

End of Season Ski Pass Bonus

Job summary

Grand Hyatt Vail is seeking a Group Reservations Coordinator to manage guest room reservations for the hotel and condo residences, ensuring accuracy and supplying local area information. A remote option is available, with pay at $22.00 per hour and opportunities to assist in leisure reservations during the off-season.

Excellent knowledge of Word, Excel, and PowerPoint, plus Hyatt systems Envision, Reserve, and Prio, are required. Travel to Vail, CO for training may be needed.

Qualifications

• Expert knowledge of Word, Excel and PowerPoint.
• Hyatt systems knowledge (Envision, Reserve, and Prio).
• Excellent multi-tasking and organizational skills.
• Excellent customer service and interface skills.
• Understanding of rooms merchandising and yield management processes.

Responsibilities

• Handle guest room reservation requests for the hotel and condo residences.
• Provide guests with hotel facility information and answer questions.
• Ensure reservation accuracy prior to guest arrival.
• In the off season, assist in leisure reservations duties.

Skills

Word

Excel

PowerPoint

Tools

Envision

Reserve

Prio

Job description

Group Reservations Coordinator- Remote Option Available

Grand Hyatt Grand Hyatt Vail US - CO - Vail

Reservations

Hourly/Entry Level Employee

Full-time

22.00 Hourly US Dollar (USD) pay basis

Summary

Nestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vail’s premier open-air chairlift directly next to our spacious ski valet and rental shop, Grand Hyatt Vail offers the most convenient access to Vail Mountain, adventure, and respite. From skiing and snowboarding, seasonally inspired resort activities, and luxurious amenities, Grand Hyatt Vail has something for everyone. Enjoy an array of Colorado inspired dining options,comfortable guest rooms and warm hospitality at Vail’s premier ski-in/ski-out resort. Grand Hyatt Vail is seeking colleagues with unmatched service.We care for people so they can be their best.

The Group Reservations Coordinator's responsibility is to handle guest room reservation requests for the hotel and condo residences, provide guests with hotel facility information and answer questions relating to the hotel and local area. This person will be responsible for ensuring reservation accuracy prior to guest arrival. This position requires multi-tasking and proactive initiative to ensure Group and Leisure guests are fully completed in a reservation process. In the off season, the Group Reservations Coordinator will assist in leisure reservations duties. Remote option available.

The start rate of pay for this position is $22.00/hour plus incentives. Actual pay will be based on experience.

Why Work at Hyatt?

• Enjoy free meals in our colleague cafeteria for every shift worked
• Free parking on-site
• 1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
• Discounted & Complimentary hotel room nights
• Flexible Spending Account (Full-Time colleagues)
• Retirement Savings Plan
• Basic Life Insurance
• PTO earned based on hours worked, up to 17 days in your first year (Full-Time & Part-Time)
• Opportunities to work around the world with Hyatt Hotels and Resorts
• End of Season Ski Pass Bonus

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Qualifications

• Expert knowledge of Word, Excel and Powerpoint
• Hyatt systems knowledge (Envision, Reseve, and Prio)
• Excellent multi-tasking and organizational skills
• Excellent customer service and interface skills
• Understanding of rooms merchandising and yield management processes
• Willing to travel to Vail CO for training purposes