Property Management Coordinator

Grand Hyatt

Vail (CO)

On-site

USD 25,000 - 36,000

Full time

3 days ago
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Benefits offered by this job

Free meals
Free parking on-site
Sick pay accrual
Discounted hotel stays
Medical, Dental, Vision Insurance
Retirement Savings Plan
PTO up to 17 days
End of Season Ski Pass Bonus

Job summary

Grand Hyatt Vail seeks a Condo Property Coordinator to work with condo owners, answer inquiries, book reservations, and handle in-house needs. This role requires interacting with guests, owners, vendors, and contractors, while enforcing condominium policies and supporting the reservations team.

Responsibilities include site tours, inventory, and front desk check-in duties, under the guidance of the Property/General Manager.

Qualifications

  • Must be resourceful, self-motivated, able to multi-task, with strong work ethic and urgency; follow up with guests/owners.

Responsibilities

  • Answer telephones and book reservations.
  • Interact with potential guests/owners.
  • Possible site tour visits and photo inventory.
  • Coordinate and enforce condominium procedures and policies with property/General Manager guidance.
  • Provide policy knowledge to reservations team and maintain lodging QA program knowledge.
  • Reserve owner and owner guests' reservations and greet guests, vendors and owners at the office.
  • Handle in-house guests' needs and pre-arrival requests; manage check-in at front desk and guest registration process.

Skills

Resourceful
Self-motivated
Multi-tasking
Follow up

Job description

Summary

Nestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vail’s premier open-air chairlift directly next to our spacious ski valet and rental shop, Grand Hyatt Vail offers the most convenient access to Vail Mountain, adventure, and respite. From skiing and snowboarding, seasonally inspired resort activities, and luxurious amenities, Grand Hyatt Vail has something for everyone. Enjoy an array of Colorado inspired dining options, comfortable guest rooms and warm hospitality at Vail’s premier ski-in/ski-out resort. Grand Hyatt Vail is seeking colleagues with unmatched service.

We care for people so they can be their best. This person will be responsible for working with the condo owners to identify property goals, needs and objectives. The condo property coordinator will be able to answer questions, give general information, book reservations and handle in-house needs. Some responsibilities include but are not limited to answer telephones, book reservations, interact with potential guests/owners. Potential site tour visits, picture inventory, coordinate and enforce condominium procedures and policies set forth by Property manager and/or General Manager of the Condominiums. Provide support and knowledge of condominium policies to reservations team. Comprehensive knowledge of Lodging quality assurance program. Reserve owner and owner guests' reservations. Interact with owners, handle in house guests needs and pre-arrival guests' requests. Responsible for greeting guests, vendors, and owners coming into the office. Answering telephones, interact with vendors, contractors, realtors and guests. Includes condominium and private residence inspections. Daily checklist, office paperwork, reports, unit inspections, work with owners on requests, guest’s requests. This role will also include check in duties at Grand Hyatt Vail front desk and will be responsible for the guest registration process. Complete any other job-related duties assigned by Front Office Manager / Property Manager or General Manager of Condominiums. Year-Round full time Starting rate for this role is $22.00 per hour . Actual pay will be based on experience.

Organization- Grand Hyatt Vail
Summary

Nestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vail’s premier open-air chairlift directly next to our spacious ski valet and rental shop, Grand Hyatt Vail offers the most convenient access to Vail Mountain, adventure, and respite. From skiing and snowboarding, seasonally inspired resort activities, and luxurious amenities, Grand Hyatt Vail has something for everyone. Enjoy an array of Colorado inspired dining options, comfortable guest rooms and warm hospitality at Vail’s premier ski-in/ski-out resort. Grand Hyatt Vail is seeking colleagues with unmatched service.

We care for people so they can be their best. This person will be responsible for working with the condo owners to identify property goals, needs and objectives. The condo property coordinator will be able to answer questions, give general information, book reservations and handle in-house needs. Some responsibilities include but are not limited to answer telephones, book reservations, interact with potential guests/owners. Potential site tour visits, picture inventory, coordinate and enforce condominium procedures and policies set forth by Property manager and/or General Manager of the Condominiums. Provide support and knowledge of condominium policies to reservations team. Comprehensive knowledge of Lodging quality assurance program. Reserve owner and owner guests' reservations. Interact with owners, handle in house guests needs and pre-arrival guests' requests. Responsible for greeting guests, vendors, and owners coming into the office. Answering telephones, interact with vendors, contractors, realtors and guests. Includes condominium and private residence inspections. Daily checklist, office paperwork, reports, unit inspections, work with owners on requests, guest’s requests. This role will also include check in duties at Grand Hyatt Vail front desk and will be responsible for the guest registration process. Complete any other job-related duties assigned by Front Office Manager / Property Manager or General Manager of Condominiums. Year-Round full time Starting rate for this role is $22.00 per hour . Actual pay will be based on experience.

Why Work at Hyatt?
  • Enjoy free meals in our colleague cafeteria for every shift worked
  • Free parking on-site
  • 1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
  • Discounted & Complimentary hotel room nights
  • Medical, Dental, Vision Insurance – (Full-Time colleagues)
  • Flexible Spending Account (Full-Time colleagues)
  • Retirement Savings Plan
  • Basic Life Insurance
  • PTO earned based on hours worked, up to 17 days in your first year (Full-Time & Part-Time)
  • Opportunities to work around the world with Hyatt Hotels and Resorts
  • End of Season Ski Pass Bonus

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

This application window is anticipated to be open at a maximum of 30 days from October 22nd to November 21st or until a candidate is selected. Applications will be reviewed in the order in which they are received.

Qualifications
  • Must be resourceful, self-motivated, able to multi-task, possess a strong work ethic and sense of urgency and follow up in dealing with guests/owners.
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