Group Reservations Specialist — Remote Option (Resort)

Hyatt; Vail (CO); Remote; USD 25,000 - 36,000; Full time

Benefits offered by this job

Free meals

Free parking on-site

1 hour sick pay per 30 hours

Discounted & Complimentary hotel room

PTO 17 days

Retirement Savings Plan

Basic Life Insurance

End of Season Ski Pass Bonus

Job summary

Grand Hyatt Vail is seeking a Group Reservations Coordinator to manage guest room reservations for the hotel and condo residences, ensuring accuracy and supplying local area information. A remote option is available, with pay at $22.00 per hour and opportunities to assist in leisure reservations during the off-season.

Excellent knowledge of Word, Excel, and PowerPoint, plus Hyatt systems Envision, Reserve, and Prio, are required. Travel to Vail, CO for training may be needed.

Qualifications

• Expert knowledge of Word, Excel and PowerPoint.
• Hyatt systems knowledge (Envision, Reserve, and Prio).
• Excellent multi-tasking and organizational skills.
• Excellent customer service and interface skills.
• Understanding of rooms merchandising and yield management processes.

Responsibilities

• Handle guest room reservation requests for the hotel and condo residences.
• Provide guests with hotel facility information and answer questions.
• Ensure reservation accuracy prior to guest arrival.
• In the off season, assist in leisure reservations duties.

Skills

Word

Excel

PowerPoint

Tools

Envision

Reserve

Prio

Job description

Grand Hyatt Vail is seeking a Group Reservations Coordinator to manage guest room reservations for the hotel and condo residences, ensuring accuracy and supplying local area information. A remote option is available, with pay at $22.00 per hour and opportunities to assist in leisure reservations during the off-season.

Excellent knowledge of Word, Excel, and PowerPoint, plus Hyatt systems Envision, Reserve, and Prio, are required. Travel to Vail, CO for training may be needed.