Reservation Specialist — Dynamic Customer Care & Growth

uhaul; San Diego (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on electronics

Job summary

U-Haul is seeking a Reservation Manager Agent in Oceanside, CA to join a fast-paced team. You will support customers, field teammates and U-Haul dealerships through reservation placement and equipment distribution, under the direction of the Traffic Control Manager.

The role requires a customer‑focused mindset, reliability and the ability to adapt as daily tasks vary. U-Haul offers career growth, health plans, paid holidays, a 401(k) plan and other benefits listed in the job posting.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company's U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Reservation Manager Agent in Oceanside, CA to join a fast-paced team. You will support customers, field teammates and U-Haul dealerships through reservation placement and equipment distribution, under the direction of the Traffic Control Manager.

The role requires a customer‑focused mindset, reliability and the ability to adapt as daily tasks vary. U-Haul offers career growth, health plans, paid holidays, a 401(k) plan and other benefits listed in the job posting.