Reservation Ops Analyst - Data & Process Expert

Amazon; Seattle (WA); On-site; USD 80,000 - 99,000; Full time

Benefits offered by this job

Health insurance

RSUs

Paid time off

Job summary

Amazon Web Services (AWS) is seeking a driven professional to own the creation and processing of Reservation Product transaction requests. You will audit cancellations, purchases, migrations, and modifications while adhering to Legal, Security, and Compliance requirements.

Join SMGS to drive revenue and adoption across diverse customers, leveraging data analysis and Excel skills to resolve discrepancies and ensure accurate processing.

Qualifications

• Bachelor's degree in Business, Accounting, or a related field.
• Experience in business analysis and quantitative, analytical and organizational skills, including intermediate Excel skills (Pivot Tables, VLookups).
• Experience with Microsoft Excel including pivot tables, charts, and formulas like SUMIF/VLOOKUP.

Responsibilities

• Process and audit Reservation Product transactions (cancellations, purchases, migrations, modifications) per Legal, Security, and Compliance.
• Occasionally serve as escalation point for Reservation Product requests and issues.
• Investigate data discrepancies, identify root causes, propose solutions.
• Demonstrate vocal self-critique to enable self-correction of errors.
• Communicate across channels to ensure transparency of process.
• Retrieve and evaluate data using Excel and other data management/BI tools.

Skills

Business analysis

Analytical skills

Excel advanced

Data interpretation

Education

Bachelor's degree in Business/Accounting

Tools

Microsoft Excel

Job description

Amazon Web Services (AWS) is seeking a driven professional to own the creation and processing of Reservation Product transaction requests. You will audit cancellations, purchases, migrations, and modifications while adhering to Legal, Security, and Compliance requirements.

Join SMGS to drive revenue and adoption across diverse customers, leveraging data analysis and Excel skills to resolve discrepancies and ensure accurate processing.