Reservation & Logistics Specialist

U-Haul; Missouri; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance & prescription plans

Job summary

U-Haul is seeking a Reservation Manager Agent in Pearl, Mississippi, to join a fast-paced team focused on providing outstanding customer service and dynamic daily activities. Under the Traffic Control Manager, you will help coordinate reservations, equipment distribution, and support for dealerships and field teams.

Your role involves handling customer calls, ensuring accurate reservations, and guiding equipment to meet demand, including support for U-Box products.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, directing incoming customers’ equipment to areas based on customer demand and productivity status to balance regional inventory.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.

Skills

Customer service

Time management

Multitasking

Education

High school diploma or equivalent

Tools

Multiline phones

Microsoft Word

Email

Job description

U-Haul is seeking a Reservation Manager Agent in Pearl, Mississippi, to join a fast-paced team focused on providing outstanding customer service and dynamic daily activities. Under the Traffic Control Manager, you will help coordinate reservations, equipment distribution, and support for dealerships and field teams.

Your role involves handling customer calls, ensuring accurate reservations, and guiding equipment to meet demand, including support for U-Box products.