Reservation & Inventory Optimization Specialist

U-Haul International, Inc.; Alcoa (TN); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Opportunities for advancement

Mindset App Reimbursement

Health insurance

Prescription plans

Paid holidays

Life insurance

401(k) Savings Plan

ESOP

Discounts on Apple products

Job summary

U-Haul International, Inc. seeks a Reservation Manager Agent to support customers, field teams, and dealerships through reservation placement and equipment distribution. You will balance regional inventory by directing equipment to areas with demand and reviewing reports for accuracy and availability.

The role emphasizes teamwork, fast-paced dynamics, and a commitment to service excellence in a company with extensive benefits and growth opportunities.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Job description

U-Haul International, Inc. seeks a Reservation Manager Agent to support customers, field teams, and dealerships through reservation placement and equipment distribution. You will balance regional inventory by directing equipment to areas with demand and reviewing reports for accuracy and availability.

The role emphasizes teamwork, fast-paced dynamics, and a commitment to service excellence in a company with extensive benefits and growth opportunities.