Dynamic Reservations & Inventory Lead

U-Haul International, Inc.; Alcoa (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan

Discount program

Job summary

U-Haul International, Inc. is seeking a Reservation Manager Agent who thrives in a fast-paced team environment and delivers outstanding customer service.

The role focuses on reservation placement, equipment distribution, and balancing regional inventory to meet demand while supporting U-Haul dealerships. The position emphasizes multitasking and time management, with opportunities to grow within the organization.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Education

High school diploma or equivalent

Tools

Office equipment

Job description

U-Haul International, Inc. is seeking a Reservation Manager Agent who thrives in a fast-paced team environment and delivers outstanding customer service.

The role focuses on reservation placement, equipment distribution, and balancing regional inventory to meet demand while supporting U-Haul dealerships. The position emphasizes multitasking and time management, with opportunities to grow within the organization.