Reservation & Inventory Coordinator

U-Haul; Chandler (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

ESOP

Job summary

U-Haul is seeking a Reservation Manager Agent in Chandler, Arizona to support customers, field teams, and dealerships with equipment reservations and placement. You will help balance regional inventory to meet demand and ensure accurate reservations and contracts.

The role involves handling calls, coordinating with dealerships, reviewing placement reports, and supporting U-Box storage products. A high school diploma and strong customer service skills are required.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers’ equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Education

High school diploma or equivalent

Tools

Multiline phones

Phone etiquette

MS Word

Email

Job description

U-Haul is seeking a Reservation Manager Agent in Chandler, Arizona to support customers, field teams, and dealerships with equipment reservations and placement. You will help balance regional inventory to meet demand and ensure accurate reservations and contracts.

The role involves handling calls, coordinating with dealerships, reviewing placement reports, and supporting U-Box storage products. A high school diploma and strong customer service skills are required.