Reservation & Equipment Dispatch Manager

U-Haul; Brandon (FL); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance

Job summary

U-Haul in Brandon, Florida is seeking a Reservation Manager Agent to join a fast-paced team and drive excellent customer service. You will assist with customer calls, support field teams and dealerships with equipment reservations, and help balance regional inventory to meet demand.

The role focuses on efficient reservation management, coordination with multiple stakeholders, and accurate equipment distribution, under supervision of the Traffic Control Manager.

Qualifications

• High school diploma or equivalent required.
• Proficient in customer service, time management and multitasking.
• Working knowledge of office equipment (multiline phones, Word, email).

Responsibilities

• Assist with calls from and to customers.
• Support field team members and U-Haul dealerships with equipment and reservation management and placement.
• Direct incoming customers' equipment to areas based on demand and productivity status to balance regional inventory.
• Review reports to aid in equipment placement and reservations.

Skills

Customer service

Time management

Multitasking

Communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Office equipment

Job description

U-Haul in Brandon, Florida is seeking a Reservation Manager Agent to join a fast-paced team and drive excellent customer service. You will assist with customer calls, support field teams and dealerships with equipment reservations, and help balance regional inventory to meet demand.

The role focuses on efficient reservation management, coordination with multiple stakeholders, and accurate equipment distribution, under supervision of the Traffic Control Manager.