Reservation & Equipment Coordinator — Growth & Impact

uhaul; Brandon (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Gym reimbursement

Health insurance

Job summary

U-Haul in Brandon, FL is seeking a Reservation Manager Agent to support customers, field teams and dealerships by handling reservations and equipment placement in a fast-paced environment. Under the Traffic Control Manager, you will review reports, manage equipment availability, and assist with U-Box services, with emphasis on strong customer service, reliability and teamwork.

This role requires a high school diploma and solid office skills, offering growth opportunities and a comprehensive

Qualifications

• High school diploma or equivalent is required.
• Proficient in customer service, time management and multitasking.
• Working knowledge of basic office equipment and communication tools (phones, email, Word).

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company's U-Box portable storage product.
• Propane certification and dispensing

Skills

Customer service

Multitasking

Time management

Education

High school diploma or equivalent

Tools

Multiline phones

Microsoft Word

Email etiquette

Job description

U-Haul in Brandon, FL is seeking a Reservation Manager Agent to support customers, field teams and dealerships by handling reservations and equipment placement in a fast-paced environment. Under the Traffic Control Manager, you will review reports, manage equipment availability, and assist with U-Box services, with emphasis on strong customer service, reliability and teamwork.

This role requires a high school diploma and solid office skills, offering growth opportunities and a comprehensive