Reservation Specialist: Equipment & Customer Support

U-Haul International, Inc.; Washington (District of Columbia); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance &Prescription plans

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell…

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Dental &VisionPlans

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident保险

Job summary

U-Haul International, Inc. is seeking a Reservation Manager Agent to join a fast-paced team and deliver outstanding customer service.

You will support customers, field teams, and U-Haul dealerships through reservation placement, equipment distribution, and inventory balancing to meet demand. The role requires a high school diploma, strong communication skills, and the ability to multitask in a dynamic environment.

Qualifications

• High school diploma or equivalent is required.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Education

High school diploma or equivalent

Tools

Office equipment

Job description

U-Haul International, Inc. is seeking a Reservation Manager Agent to join a fast-paced team and deliver outstanding customer service.

You will support customers, field teams, and U-Haul dealerships through reservation placement, equipment distribution, and inventory balancing to meet demand. The role requires a high school diploma, strong communication skills, and the ability to multitask in a dynamic environment.