Reservation & Equipment Coordination Specialist

U-Haul; Abilene (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid holidays

Life insurance

ESOP

Gym Reimbursement

Job summary

U-Haul in Abilene, Texas is seeking a Reservation Manager Agent to support customers and field teams with equipment reservations and distribution. This role focuses on balancing inventory and ensuring accurate reservations.

The ideal candidate has a high school diploma, strong customer service, time management and multitasking skills, plus familiarity with office equipment and Word. U-Haul offers extensive benefits and growth opportunities.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment (multiline phones, Word, email).
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Office equipment

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Job description

U-Haul in Abilene, Texas is seeking a Reservation Manager Agent to support customers and field teams with equipment reservations and distribution. This role focuses on balancing inventory and ensuring accurate reservations.

The ideal candidate has a high school diploma, strong customer service, time management and multitasking skills, plus familiarity with office equipment and Word. U-Haul offers extensive benefits and growth opportunities.