Reservation Assistant

Remotetravelcareers; Atlanta (GA); À distance; USD 35 000 - 45 000; Plein temps

Résumé du poste

A leading remote travel service provider is seeking a remote Reservation Assistant to help customers with booking and updating travel reservations. This role involves assisting customers via various communication channels and ensuring all travel details are accurate. Ideal candidates will have strong communication and customer service skills, and while previous experience in hospitality is a plus, it is not required. Full-time or part-time positions are available.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus.

Responsabilités

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Connaissances

Strong communication skills

Customer service skills

Organizational skills

Attention to detail

Patience with customers

Description du poste

We are seeking a remote Reservation Assistant to help customers book, update, and confirm travel reservations. You will provide friendly support to ensure details are accurate and clients have smooth travel arrangements.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time