Reservation Assistant

Remotetravelcareers; Georgia; Remote; USD 30,000 - 42,000; Full time

Benefits offered by this job

Remote work

Job summary

A travel service company is seeking a remote Reservation Assistant to assist customers in booking flights and hotels. This role requires strong communication skills and the ability to provide friendly support through various channels. Ideal candidates will be organized and detail-oriented. Experience in customer service is preferred but not required. The position offers flexibility and can be either full-time or part-time.

Qualifications

• Excellent communication and customer service skills.
• Proficient in using computers and online booking systems.
• Ability to stay organized and detail-oriented.
• Friendly and patient demeanor with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide friendly support via phone, email, or chat.
• Answer travel questions and guide customers.
• Update and confirm reservations for accuracy.
• Support team with travel service tasks.

Skills

Strong communication

Customer service skills

Organizational skills

Detail-oriented

Interpersonal skills

Tools

Booking systems

Job description

We are seeking a remote Reservation Assistant to help customers book, update, and confirm travel reservations. You will provide friendly support to ensure details are accurate and clients have smooth travel arrangements.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time