Reservation Assistant

Remotetravelcareers; Boulder (CO); Remote; USD 32,000 - 46,000; Full time

Job summary

A remote travel service provider is seeking a Reservation Assistant to help customers book and manage their travel reservations. The ideal candidate will provide friendly support, ensuring all travel details are accurate for a smooth experience. Responsibilities include assisting with bookings, answering customer questions, and updating reservations. Strong communication and customer service skills are a must, and the position allows for both full-time and part-time arrangements.

Qualifications

• Must have strong communication and customer service skills.
• Ability to stay organized and pay attention to detail.
• Comfortable using computers and online booking systems.
• Friendly, patient, and helpful attitude toward customers.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Answer travel questions and guide customers to right options.
• Update reservations and confirm details for accuracy.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication skills

Customer service skills

Organization

Attention to detail

Patience

Tools

Online booking systems

Job description

We are seeking a remote Reservation Assistant to help customers book, update, and confirm travel reservations. You will provide friendly support to ensure details are accurate and clients have smooth travel arrangements.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time