Reservation Assistant

Remotetravelcareers; Portland (OR); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading remote travel agency is seeking a remote Reservation Assistant to help customers with travel bookings. You will be responsible for assisting with flights, hotels, and transportation while providing friendly support to ensure accuracy in reservations. Ideal candidates will have strong communication skills and a customer-service orientation. This role allows for flexibility as it can be either full-time or part-time, providing a great opportunity for those looking to balance work and life.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Update reservations and confirm details for accuracy.

Skills

Strong communication skills

Customer service skills

Organization

Attention to detail

Friendly and patient demeanor

Job description

We are seeking a remote Reservation Assistant to help customers book, update, and confirm travel reservations. You will provide friendly support to ensure details are accurate and clients have smooth travel arrangements.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time