Reservation Assistant

Remotetravelcareers; Bellevue (WA); Remote; USD 21,000 - 30,000; Full time

Job summary

A remote travel service company is seeking a remote Reservation Assistant to assist customers with travel bookings and updates. The role requires strong communication and customer service skills, and candidates should be comfortable using online booking systems. Responsibilities include providing clear support through phone, email, or chat, answering travel questions, and ensuring reservation accuracy. This position offers flexibility as either full-time or part-time.

Qualifications

• Comfortable using computers and online booking systems.
• Previous experience in customer service or hospitality is a plus, but not required.
• Detail-oriented with good organizational skills.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication skills

Customer service skills

Ability to stay organized

Detail-oriented

Friendly and patient demeanor

Tools

Online booking systems

Job description

We are seeking a remote Reservation Assistant to help customers book, update, and confirm travel reservations. You will provide friendly support to ensure details are accurate and clients have smooth travel arrangements.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time