Research Operations Specialist

DeWinter Group; San Francisco (CA); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Research Operations Specialist to enhance user experiences through effective participant recruiting. In this pivotal role, you'll collaborate with cross-functional teams to drive full-cycle research efforts, ensuring ethical standards and smooth project execution. Your organizational prowess and project management skills will help shape AI/ML-powered solutions that truly resonate with users. If you're passionate about research and user-centered design, this is an exciting opportunity to make a meaningful impact in a dynamic environment.

Qualifications

• 3+ years of professional experience in research operations or similar.
• Experience developing programs for UX Research and/or Design.

Responsibilities

• Own the participant recruiting process for research studies.
• Partner with teams to develop effective recruitment strategies.

Skills

Project Management

Organizational Skills

Communication Skills

Multitasking

Participant Recruiting

Education

B.S. or B.A.

Tools

Online Collaborative Tools

Scheduling Tools

Job description

Job ID#:36662
Title: Research Operations Specialist
Duration: 6 months
Start Date: 5/20

Location: Remote


Job Description:
The Research Operations team helps our organization see the world from our user’s perspectives. The research we’re doing aspires to make important improvements in the lives of the individuals, teams, and companies who use our product every single day to do their most meaningful work. We employ a variety of methods to collect rich data that enable product and design teams to make better decisions for the benefit of our customers.

As a Research Operations Specialist, you’ll support the team by partnering with research, design, product, sales, marketing, and data science to drive full-cycle participant recruiting. You’ll help kick off projects, manage timelines, and uphold ethical standards, ensuring research runs smoothly and effectively. Your work will enable insights that shape our AI/ML-powered experiences, creating magical, reliable, and user-centered solutions.

Responsibilities

• You own the entire process of recruiting participants for research studies, including identifying suitable candidates, outreach, and scheduling.
• Partner with researchers, designers, and product teams to develop effective recruitment strategies aligned with project goals.
• You advise research teams on realistic timelines for projects and managing stakeholder expectations regarding project progress.
• You are ambitious and hold high agency, with the ability to prioritize when faced with multiple projects and know when to ask for help
• Ensure the privacy and security of participant information and data in accordance with data protection regulations.

Basic Qualifications

• B.S. or B.A.
• 3+ years professional working experience
• Experience with using online collaborative document/spreadsheet tools
• You are able to prioritize multiple assignments, stay organized, and you enjoy sweating the details
• You have developed a successful program or process for UX Research and/or Design
• Experience with scheduling and calendar management tools
• Experience with partnering with sales and marketing to source participants for research
• Strong project management, organizational, communication and multitasking skills

DeWinter Group and Maris Consultingis an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We post pay scales which are based on our client pay ranges. DeWinter, Maris, and our clients have the right to modify the requirements of the role which can impact the pay ranges posted.