Research Operations Specialist

DeWinter Group; San Francisco (CA); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Research Operations Specialist, where your role will significantly impact user-centered design and product development. In this position, you will collaborate with diverse teams to recruit participants for research, ensuring ethical standards and timelines are met. Your organizational skills and project management expertise will be crucial in driving insights that shape innovative AI/ML-powered solutions. This is a unique opportunity to contribute to meaningful work that enhances the user experience, making a real difference in the lives of individuals and teams. If you are passionate about research and design, this role is perfect for you.

Qualifications

• 3+ years of experience in a professional setting.
• Experience developing programs for UX Research and/or Design.

Responsibilities

• Own the process of recruiting participants for research studies.
• Partner with teams to develop effective recruitment strategies.

Skills

Project Management

Organizational Skills

Communication Skills

Multitasking

Attention to Detail

Education

Bachelor's Degree

Tools

Online Collaborative Document Tools

Scheduling Tools

Job description

Job ID#: 36662

Title: Research Operations Specialist

Duration: 6 months

Start Date: 5/20

Location: Remote

Job Description:

The Research Operations team helps our organization see the world from our user’s perspectives. The research we’re doing aspires to make important improvements in the lives of the individuals, teams, and companies who use our product every single day to do their most meaningful work. We employ a variety of methods to collect rich data that enable product and design teams to make better decisions for the benefit of our customers.

As a Research Operations Specialist, you’ll support the team by partnering with research, design, product, sales, marketing, and data science to drive full-cycle participant recruiting. You’ll help kick off projects, manage timelines, and uphold ethical standards, ensuring research runs smoothly and effectively. Your work will enable insights that shape our AI/ML-powered experiences, creating magical, reliable, and user-centered solutions.

Responsibilities:

1. You own the entire process of recruiting participants for research studies, including identifying suitable candidates, outreach, and scheduling.
2. Partner with researchers, designers, and product teams to develop effective recruitment strategies aligned with project goals.
3. You advise research teams on realistic timelines for projects and managing stakeholder expectations regarding project progress.
4. You are ambitious and hold high agency, with the ability to prioritize when faced with multiple projects and know when to ask for help.
5. Ensure the privacy and security of participant information and data in accordance with data protection regulations.

Basic Qualifications:

1. B.S. or B.A.
2. 3+ years professional working experience
3. Experience with using online collaborative document/spreadsheet tools
4. Ability to prioritize multiple assignments, stay organized, and attention to detail
5. Experience developing a successful program or process for UX Research and/or Design
6. Experience with scheduling and calendar management tools
7. Experience partnering with sales and marketing to source participants for research
8. Strong project management, organizational, communication, and multitasking skills

DeWinter Group and Maris Consulting are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We post pay scales which are based on our client pay ranges. DeWinter, Maris, and our clients have the right to modify the requirements of the role which can impact the pay ranges posted.