RESEA Workforce Services Specialist

KRA Corporation; Lebanon (OH); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Healthcare benefits

Student loan repayment assistance

Professional development funds

Lifestyle wellness dollars

Job summary

KRA Corporation in Lebanon, OH is seeking a RESEA Workforce Services Representative to support UI claimants with guidance, resources, and employment services under the RESEA program. Under supervision, you will help participants set employment goals and navigate available job opportunities.

You will deliver workshops, manage IEPs, coordinate with OMJ Center Partners, and track outcomes using ARIES. The role requires excellent communication, organization, and a commitment to helping job seekers

Qualifications

• Associate’s degree required; bachelor’s degree preferred.
• Three (3) years’ experience in a government office support role preferred.
• Past work as a Case Manager or Social Worker or equivalent title preferred.
• Knowledge of how government services are funded and delivered to a public workforce development program helpful.
• Must be willing to attend training offered by the State and SAMWACOG specific to RESEA program delivery.
• Must possess a valid driver’s license with driving privileges in the State of Ohio or have reliable transportation if accommodated under the ADA.

Responsibilities

• Plan and coordinate workshop logistics, schedules, agendas, room setup, and presentation formats.
• Develop workshop materials, handouts, and presentations using applicable software.
• Identify and notify participants and guest speakers; distributes workshop communications.
• Track participant attendance, evaluations, training outcomes, and completion of needs assessments.
• Collaborate with OMJ Center Partner Agencies to develop workshop goals and delivery strategies.
• Facilitate workshops tailored to participant needs and employment goals.
• Evaluate workshop effectiveness, identifies learning trends, and recommend improvements.
• Collect and analyzes participant training needs and suggested workshop topics.
• Provides RESEA services, including participant outreach, scheduling, and attendance tracking in the ARIES system.
• Assist participants in developing Individual Employment Plans (IEPs) to address employment barriers.
• Connect participants with community-based and OMJ Center Partner Agency support services.
• Follows up with participants to ensure completion of required supplemental activities.
• Register and update jobseeker’s information and service activities in ARIES.
• Interview participants to assess skills, interests, readiness, work history, and barriers to employment.
• Develop individualized employment plans (IEPs) to support employment and training goals.
• Provide labor market information, employment guidance, and job search assistance.
• Use OhioMeansJobs.com to connect job seekers with employment opportunities and employers.
• Provide job referrals and follows up with participants regarding referrals and employment opportunities.
• Document participant placements, services, and case management activities in ARIES.
• Identify post-employment training opportunities and assistance with OhioMeansJobs.com, resumes, and career assessments.
• Serve as the initial greeter for RESEA participants and provides general information about OMJ Center Partner services.
• Distribute informational materials and resources to RESEA participants.
• Schedule customers for group orientation sessions.
• Refer customers to the Resource Room and/or appropriate OMJ Center Partners based on their needs.
• Assist with group presentations to orient RESEA participants to available OMJ Partner services.
• Develop knowledge of services provided by OMJ Center Partners.
• Support the delivery of WIOA Career Services to adults and dislocated workers.
• Provide information and referrals to help customers access workforce development, employment, and training services.
• Other duties assigned.

Skills

Communication

Interpersonal skills

Organizational skills

Customer service

Time management

Education

Associate’s degree

Bachelor’s degree preferred

Tools

ARIES system

Microsoft Office

Job description

KRA Corporation in Lebanon, OH is seeking a RESEA Workforce Services Representative to support UI claimants with guidance, resources, and employment services under the RESEA program. Under supervision, you will help participants set employment goals and navigate available job opportunities.

You will deliver workshops, manage IEPs, coordinate with OMJ Center Partners, and track outcomes using ARIES. The role requires excellent communication, organization, and a commitment to helping job seekers