Reemployment Coach & Case Manager

Paycom - ATS; Tennessee; On-site; USD 42,000 - 58,000; Full time

Job summary

BakerRipley in Houston, TX, is seeking an Employment and Human Services Associate to support the RESEA program, helping unemployment claimants reenter the workforce through in-depth eligibility interviews and personalized reemployment plans.

You will connect participants to job search assistance, training opportunities, and supportive services, monitor progress, provide coaching, and collaborate with Workforce Solutions partners to deliver wraparound support.

Qualifications

• Bachelor's degree or equivalent experience required.
• Experience with career management strategies and job search processes preferred.
• Experience in MS Office, case management, and customer service a plus.

Responsibilities

• Conduct in-depth eligibility and career-focused interviews.
• Guide participants through personalized reemployment plans.
• Connect individuals to job search assistance, training, and supportive services.
• Monitor progress and provide ongoing coaching to keep participants on track.
• Collaborate with Workforce Solutions partners to deliver wraparound support.

Skills

Career management strategies

MS Office

Case Management

Customer Service

Inbound/Outbound Calling

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

BakerRipley in Houston, TX, is seeking an Employment and Human Services Associate to support the RESEA program, helping unemployment claimants reenter the workforce through in-depth eligibility interviews and personalized reemployment plans.

You will connect participants to job search assistance, training opportunities, and supportive services, monitor progress, provide coaching, and collaborate with Workforce Solutions partners to deliver wraparound support.