Career Reentry & Workforce Solutions Associate

BakerRipley; Lake Jackson (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

BakerRipley’s Workforce Solutions team is seeking an Employment and Human Services Associate to support the RESEA program. You will conduct eligibility and career-focused interviews, help participants develop reemployment plans, and ensure program requirements are met while delivering excellent customer service.

In this fast-paced role, you will connect clients with resources such as job search assistance and training, monitor progress, provide coaching, and collaborate with partners to deliver

Qualifications

• Bachelor’s degree or equivalent experience; substitution options per hours/credits/years.
• Experience with career management strategies and job search processes.
• Experience in MS Office, Case Management, Customer Service, and calling.

Responsibilities

• Conduct in-depth eligibility and career-focused interviews.
• Guide participants through personalized reemployment plans.
• Ensure program compliance and deliver high-quality service.
• Connect clients to resources such as job search and training.
• Monitor progress and provide ongoing coaching.
• Collaborate with Workforce Solutions partners to deliver wraparound support.

Skills

Career management strategies

Job search processes

MS Office Systems

Case Management

Customer Service

Inbound/Outbound Calling

Education

Bachelor’s degree or equivalent experience

Job description

BakerRipley’s Workforce Solutions team is seeking an Employment and Human Services Associate to support the RESEA program. You will conduct eligibility and career-focused interviews, help participants develop reemployment plans, and ensure program requirements are met while delivering excellent customer service.

In this fast-paced role, you will connect clients with resources such as job search assistance and training, monitor progress, provide coaching, and collaborate with partners to deliver