Representative, Sales Call Center

CVS Health Corporation; Charlotte (NC); Remote; Full time

Job summary

An established industry player is seeking a dynamic Sales Call Center Representative to join their mission of transforming healthcare. This role is pivotal in driving patient acquisition and revenue growth by engaging with prospective patients and understanding their needs. The ideal candidate will thrive in a supportive environment, embodying a positive attitude while being coachable and eager to learn. With a focus on delivering exceptional patient experiences, this position offers the chance to grow within a rapidly expanding organization committed to quality care. If you are passionate about making a difference in healthcare, this opportunity is for you.

Benefits

Paid vacation

Health insurance

401(k) plan with matching contributions

Flexible work schedules

Tuition assistance

Employee stock purchase plan

Wellness screenings

Confidential counseling

Financial coaching

Qualifications

• Entry-level sales or customer service experience is a plus.
• High School diploma or equivalent required; undergraduate degree preferred.

Responsibilities

• Contact and qualify prospective patients.
• Schedule initial doctor’s appointments and achieve quotas.

Skills

Sales Experience

Customer Service

Communication Skills

Multitasking

Coachable

Education

High School Diploma

Undergraduate Degree

Tools

Salesforce.com

Communication Tools

Job description

Representative, Sales Call Center page is loaded

Representative, Sales Call Center

Apply remote type Remote locations NC - Charlotte time type Full time posted on Posted 6 Days Ago job requisition id R0552148

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Company: Oak Street Health

Title: Sales Call Center Representative

Role Description:

This role is for a talented and competitive Sales Call Center Representative who wants to start a career with a rapidly growing company. This role plays an important role in achieving our ambitious patient acquisition and revenue growth objectives by working as a Sales Call Center Representative.

Core Responsibilities:

• Contact and qualify prospective patients
• Understand patient needs and requirements and articulate Oak Street’s unique proposition
• Understand Medicare Basics and insurance (or be coachable)
• Schedule initial doctor’s appointments with new patients and achieve daily/weekly/monthly quotas
• Other duties, as assigned

What are we looking for?

• Entry level sales or customer service experience is a plus
• Comfortable in a base + bonus salary structure
• Proficient with learning new technology and communication tools
• Experience working with Salesforce.com, or similar CRM is preferred
• Excellent listening and communications skills
• Ability to multitask, prioritize, and manage time effectively
• Coachable and a desire to learn a new industry
• High School diploma or equivalent required; undergraduate degree preferred
• US work authorization
• Someone who embodies being “Oaky”

What does being “Oaky” look like?

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.

Oak Street Health Benefits:

• Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
• Paid vacation, sick time, and investment/retirement 401K match options
• Health insurance, vision, and dental benefits
• Opportunities for leadership development and continuing education stipends
• New centers and flexible work environments
• Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range:

The typical pay range for this role is: $15.00 - $26.93

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.