Representante Bilingüe de Atención al Cliente | Crecimiento

Community Choice Financial Family of Brands; San Antonio (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid on-the-job training and new hire

Learning management system access

Cross-brand training

Key Holder Program

Performance-based advancement

Educational Reimbursement

Medical insurance options

401(k) retirement plan with company  +

Life and AD&D insurance

Discount Marketplace access

Paid time off beginning at 12 days

Job summary

Community Choice Financial Family of Brands seeks a bilingual Customer Service Representative (CSR) in San Antonio, TX. You will assist community members in accessing financial solutions, processing transactions, and delivering excellent service in a fast-paced retail environment.

You will receive practical training, ongoing development, and growth opportunities as you connect with diverse customers across our brands. This is a full-time, in-person role.

Qualifications

• High school diploma or equivalent required.
• Bilingual Spanish/English is essential.
• Strong customer service and cash handling experience preferred.

Responsibilities

• Connect with customers to build lasting relationships.
• Review, validate, and process transactions accurately.
• Offer personalized financial services aligned with customer needs.
• Enter and maintain customer data in the POS system with accuracy.
• Assist in managing accounts and processing payments as needed.
• Participate in on-site events and maintain store appearance.

Skills

Bilingual Spanish/English

Verbal and written communication

Data entry accuracy

POS system proficiency

MS Office proficiency

Driver's license & auto insurance

Education

High school diploma or equivalent

Tools

POS system

MS Office

Job description

Community Choice Financial Family of Brands seeks a bilingual Customer Service Representative (CSR) in San Antonio, TX. You will assist community members in accessing financial solutions, processing transactions, and delivering excellent service in a fast-paced retail environment.

You will receive practical training, ongoing development, and growth opportunities as you connect with diverse customers across our brands. This is a full-time, in-person role.