Représentant Service Client — Aide & Location d'Équipements

U-Haul; Spokane (WA); Hybrid; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Life insurance

Job summary

U-Haul is seeking a Customer Service Representative to be the face of the company’s exceptional service. You will assist customers inside and outside a U-Haul center, using U-Scan to manage rentals and inventory, and help move and hook up trucks and trailers.

Responsibilities include answering questions, preparing invoices, inspecting equipment, and educating customers. On-the-job education, interviews with pay, and various bonuses are offered with eligibility for health and other benefits.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to be the face of the company’s exceptional service. You will assist customers inside and outside a U-Haul center, using U-Scan to manage rentals and inventory, and help move and hook up trucks and trailers.

Responsibilities include answering questions, preparing invoices, inspecting equipment, and educating customers. On-the-job education, interviews with pay, and various bonuses are offered with eligibility for health and other benefits.