Représentant Service Client — Aide et Location

U-Haul; Joliet (IL); Hybrid; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Career stability

Health insurance

Paid holidays

Vacation and sick days

Life insurance

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our exceptional service. You will assist customers with rentals, inspect and maintain equipment, and use U-Scan technology to manage inventory and payments. Roles include preparing invoices, installing hitches, and potential forklift operation with available certification.

The position offers on-the-job education, bonuses, and a path for advancement within a supportive team environment.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Job description

U-Haul is seeking a Customer Service Representative to be the face of our exceptional service. You will assist customers with rentals, inspect and maintain equipment, and use U-Scan technology to manage inventory and payments. Roles include preparing invoices, installing hitches, and potential forklift operation with available certification.

The position offers on-the-job education, bonuses, and a path for advancement within a supportive team environment.