Conseiller Service Client – Aide & Équipements

U-Haul; Chattanooga (TN); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

ESOP

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our exceptional service, assisting customers inside and outside our centers with products and services. You will use U-Scan technology to manage rentals and inventory, move and hook up trucks and trailers, and inspect equipment on the lot.

The role requires a valid driver’s license and a high school diploma or equivalent. Certification for propane and forklift is offered during employment, with ongoing U-Haul University

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Problem solving

Team player

Education

High school diploma or equivalent

Tools

U-Scan

Forklift operation

Job description

U-Haul is seeking a Customer Service Representative to be the face of our exceptional service, assisting customers inside and outside our centers with products and services. You will use U-Scan technology to manage rentals and inventory, move and hook up trucks and trailers, and inspect equipment on the lot.

The role requires a valid driver’s license and a high school diploma or equivalent. Certification for propane and forklift is offered during employment, with ongoing U-Haul University