Représentant Service Client — Aide & Location d’équipement

U-Haul; Rockport (TX); Hybrid; USD 31,000 - 42,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Job summary

U-Haul is seeking friendly, motivated people for the position of Customer Service Representative. You will work as part of a supportive team to be the face of U-Haul’s exceptional service, helping customers with products and services and ensuring they get the help they need on their journeys.

You will use U-Scan technology, prepare invoices, install hitches, and assist with equipment inspection and maintenance.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking friendly, motivated people for the position of Customer Service Representative. You will work as part of a supportive team to be the face of U-Haul’s exceptional service, helping customers with products and services and ensuring they get the help they need on their journeys.

You will use U-Scan technology, prepare invoices, install hitches, and assist with equipment inspection and maintenance.