Repair Technician — Technical Support & Tool Repair

Ninesmw; Lincoln (NE); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid holidays and generous PTO

Tuition Assistance Program

On-site fitness center and facilities

Job summary

Uline seeks a Repair Technician at our Wisconsin Distribution Center to repair and troubleshoot packaging tools and equipment, ensuring customers receive reliable products.

You will support customers by phone and email, coordinate parts, and assist internal teams to address repair needs. A strong background in electrical and mechanical work is valuable, with a focus on quality service.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree preferred for advanced roles.
• Prior electrical and mechanical experience is a plus.
• 2+ years of customer support experience is a plus.

Responsibilities

• Repair products returned by customers including packaging tools and equipment.
• Provide technical support to customers via email and phone, offering solutions to prevent returns.
• Act as a resource for departments, answering questions and supporting repair-related needs.
• Coordinate parts and estimates for repairs.

Skills

Electrical repair

Mechanical repair

Troubleshooting

Customer support

Parts coordination

Education

High school diploma

Bachelor's degree preferred

Tools

Diagnostic tools

Multimeter

Repair equipment

Job description

Uline seeks a Repair Technician at our Wisconsin Distribution Center to repair and troubleshoot packaging tools and equipment, ensuring customers receive reliable products.

You will support customers by phone and email, coordinate parts, and assist internal teams to address repair needs. A strong background in electrical and mechanical work is valuable, with a focus on quality service.