Repair Technician

Ninesmw; Lincoln (NE); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid holidays and generous PTO

Tuition Assistance Program

On-site fitness center and facilities

Job summary

Uline seeks a Repair Technician at our Wisconsin Distribution Center to repair and troubleshoot packaging tools and equipment, ensuring customers receive reliable products.

You will support customers by phone and email, coordinate parts, and assist internal teams to address repair needs. A strong background in electrical and mechanical work is valuable, with a focus on quality service.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree preferred for advanced roles.
• Prior electrical and mechanical experience is a plus.
• 2+ years of customer support experience is a plus.

Responsibilities

• Repair products returned by customers including packaging tools and equipment.
• Provide technical support to customers via email and phone, offering solutions to prevent returns.
• Act as a resource for departments, answering questions and supporting repair-related needs.
• Coordinate parts and estimates for repairs.

Skills

Electrical repair

Mechanical repair

Troubleshooting

Customer support

Parts coordination

Education

High school diploma

Bachelor's degree preferred

Tools

Diagnostic tools

Multimeter

Repair equipment

Job description

Repair Technician Wisconsin Distribution Center 12885 104th Street, Pleasant Prairie, WI 53158 High-quality people and high-quality products. That's what you'll find when you join Uline as a Repair Technician. In this role, you'll help customers get the most out of their Uline products by providing expert guidance on proper use, troubleshooting issues and performing repairs that keep their operations running smoothly. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Hours: Monday - Friday, 10:30 AM to 7 PM.

Position Responsibilities

• Repair products returned by customers including packaging tools and equipment.
• Provide technical support to our customers through email and over the phone, offering solutions to prevent unnecessary product returns.
• Act as a resource for departments, answering questions and supporting their repair-related needs.
• Coordinate parts and estimates for repairs.

Minimum Requirements

• High school diploma or equivalent.
• Bachelor's degree preferred.
• Prior electrical and mechanical experience a plus.
• 2+ years of customer support experience a plus.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
• Employee Perks Best-in-class, clean, modern facilities.
• First-class fitness center with complimentary personal trainers.
• Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace.

All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled #LI-LA1 #CORP (#IN-PPMER) #ZR-HQMER

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Uline is North America's leading distributor of shipping, packaging and industrial supplies.

Our family-owned company is committed to providing businesses with the highest quality, in-stock products and an exceptional customer experience.

Uline's dedicated team of employees make this possible, working together to ensure fast, reliable delivery and legendary customer service.

Each resume submitted gets individually reviewed by our team and retained for 24 months in case a great opportunity opens for you to join our Uline family.

EEO/AA Employer/Vet/Disabled Drug-Free Workplace