Rental Services Associate – Customer Care & Installations

U-Haul International, Inc.; Grand Rapids (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays, vacation, and sick days

Job summary

A transportation services company in Grand Rapids is seeking a Customer Service Representative. In this role, you'll assist customers with U-Haul products, manage rentals using smartphone technology, and perform equipment inspections. Applicants should possess a valid driver's license and a high school diploma. The role offers various benefits, including health insurance and opportunities for advancement. Physical demands include lifting equipment and operating machinery. This is an equal opportunity position.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• Ability to operate a forklift (certification offered through U-Haul).

Responsibilities

• Assist customers with U-Haul products and services.
• Use smartphone-based U-Scan technology for rentals.
• Install hitches and trailer wiring.

Skills

Customer assistance

Inventory management

Forklift operation

Driving skills

Education

High school diploma or equivalent

Job description

A transportation services company in Grand Rapids is seeking a Customer Service Representative. In this role, you'll assist customers with U-Haul products, manage rentals using smartphone technology, and perform equipment inspections. Applicants should possess a valid driver's license and a high school diploma. The role offers various benefits, including health insurance and opportunities for advancement. Physical demands include lifting equipment and operating machinery. This is an equal opportunity position.