Rental Operations Coordinator - Fast-Paced, Customer-Focused

Briggs Industrial Solutions, Inc.; Baton Rouge (LA); On-site; USD 25,000 - 36,000; Full time

Job summary

Briggs Industrial Solutions, Inc. is seeking a Rental Coordinator at a busy Baton Rouge branch to ensure equipment is available, organized, and delivered on time.

You will coordinate fleets, yard layout, and deliveries while maintaining strong customer relationships. You will act as the primary contact for drivers, haulers, and internal teams, researching availability, recommending equipment, and resolving issues quickly to earn customers’ business.

Qualifications

• Related experience in fast-paced rental/equipment operation.
• Customer-focused with urgency and problem-solving mindset.
• Strong organization and communication to manage competing priorities.

Responsibilities

• Own day-to-day coordination of rental equipment, fleet availability, yard organization, and movement.
• Serve as primary delivery coordinator with drivers/haulers and branch teams to keep equipment moving.
• Respond to customers quickly with availability research and clear, timely answers.
• Support rental growth by following up leads, prospecting, and handling related invoices and paperwork.

Skills

Customer service mindset

Strong organizational skills

Effective communication

MS Excel

Tools

MS Excel

Job description

Briggs Industrial Solutions, Inc. is seeking a Rental Coordinator at a busy Baton Rouge branch to ensure equipment is available, organized, and delivered on time.

You will coordinate fleets, yard layout, and deliveries while maintaining strong customer relationships. You will act as the primary contact for drivers, haulers, and internal teams, researching availability, recommending equipment, and resolving issues quickly to earn customers’ business.