Rental Operations Coordinator - Austin

Ift; Round Rock (TX); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K matching

Company phone and laptop

Job summary

Lonestar Forklift is seeking a Rental Coordinator to join our Austin, Texas team. You will manage rental requests within an assigned territory and coordinate with the Service department to prioritize shop items.

You will support Sales Representatives for current customers, maintain key account relationships by phone, and handle contracts, billing, and quoting while monitoring market changes in your territory. onsite role based in Austin, TX.

Qualifications

• 1 to 3 years of related work experience in a sales or a customer service environment.
• Post-secondary education in business, sales, operations, or a related discipline.
• Strong proficiency with MS Office Suite (Word, Excel, Outlook).
• Experience with Microsoft CRM is an asset.
• Excellent interpersonal and communication skills.
• Strong organizational skills and the ability to multitask in a dynamic, fast-paced environment.
• Self-starter with the ability to work effectively independently.

Responsibilities

• Manage internal and external rentals requests within a designated territory.
• Partner with internal Service department employees to prioritize shop items.
• Support Sales Representatives with current customers and manage key account relationships over the phone; ensure leads are captured and monitor fleet utilization.
• Administer contracts and monitor billing of machinery on rentals.
• Manage quoting and territory market changes.

Skills

Sales & customer service

MS Office

CRM experience

Interpersonal skills

Organization & multitasking

Self-starter

Education

Post-secondary education in business/sales/operations

Tools

MS Office Suite

Microsoft CRM

Job description

Lonestar Forklift is seeking a Rental Coordinator to join our Austin, Texas team. You will manage rental requests within an assigned territory and coordinate with the Service department to prioritize shop items.

You will support Sales Representatives for current customers, maintain key account relationships by phone, and handle contracts, billing, and quoting while monitoring market changes in your territory. onsite role based in Austin, TX.