Rental & Equipment Support Specialist

U-Haul; Prattville (AL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid holidays

Vacation

Life insurance

Employee Stock Ownership Plan (ESOP)

Gym reimbursement program

Discounts on Apple products

Job summary

U-Haul is seeking a friendly, motivated Customer Service Representative to join a supportive team at our Prattville location. You'll be the face of U-Haul's exceptional service, assisting customers with products and services, using U-Scan technology to manage rentals and inventory, and helping with routine equipment readiness.

You will move and hook up trucks and trailers, inspect gear, answer questions, and participate in ongoing U-Haul education.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Valid driver's license

Job description

U-Haul is seeking a friendly, motivated Customer Service Representative to join a supportive team at our Prattville location. You'll be the face of U-Haul's exceptional service, assisting customers with products and services, using U-Scan technology to manage rentals and inventory, and helping with routine equipment readiness.

You will move and hook up trucks and trailers, inspect gear, answer questions, and participate in ongoing U-Haul education.